We had an awesome stay while checking out a concert, and the rooms were super spacious with cozy beds. The indoor swimming pool and comfy lounge area were perfect for relaxing after a busy day. The air conditioning could've been a bit better, but overall, we really enjoyed our visit! 😊

The hotel had a beautiful atrium and spacious suites, which made for a comfortable stay. However, the cleanliness was disappointing, with moldy odors and unresponsive staff during our check-in. It would be nice if they addressed the maintenance issues effectively to improve future guest experiences.

The stay had comfortable accommodations and friendly staff, making it a pleasant experience overall. However, I faced issues with the Wi-Fi connectivity, and the room temperature control was not efficient, which detracted from my comfort. While there are notable strengths, improvements in some areas would enhance future stays.

A Comfortable Stay with Great Amenities!

I enjoyed my one-night stay in the spacious Deluxe King Suite! The kitchenette with a convection oven was a pleasant surprise. The fitness center overlooking the pool offered a unique workout experience. Be sure to request extra utensils at the front desk. Overall, it’s a solid choice for couples!

great for city exploring with nearby parks and shopping

My stay was fantastic, with the staff being incredibly welcoming and the breakfast buffet offering so many delicious options, perfect for a family getaway. plus, its close proximity to International Plaza and Bay Street makes shopping a breeze and Al Lopez Park just a short drive away is perfect for an afternoon stroll.

Avoid this if you value comfort

The restaurant staff were great, especially the lady who kept our glasses full during breakfast. It made a big difference to have someone attentive in a place where everything else felt off.

It's not exactly a bargain, but you'd expect better for the price they charge.

spacious stay with room for improvements

The suite I stayed in was quite spacious, allowing my family ample room to relax. The furnishings were modern and comfortable, which made our stay enjoyable.

The bathroom could use some updates.

The Deluxe King Suite with Sofa Bed was spacious and impeccably clean upon arrival, with all necessary amenities provided. The friendly staff ensured a smooth check-in experience even at a late hour. Unfortunately, the next morning was marred by a hot water issue that took too long to resolve. Additionally, the restaurant staff was unhelpful when it came to requesting takeout items, leading to a frustrating breakfast experience.

Clean larger suites with a nice indoor pool. Staff need better training. Bicycle rental available but it's not always accessible.

The room was spacious and provided a comfortable environment for my family. I really appreciated the good location, which made it easy to explore nearby attractions. However, there were issues with the cleanliness, as we found food residue on the floor even after housekeeping was supposed to clean. The pool area was nice, but the echo made conversations difficult.

Enjoyed the beautiful courtyard and friendly check-in, but bathroom was quite cramped.

Request extra bedding for the sofa bed in advance to ensure cleanliness and comfort during your stay.

The suite was spacious and well-organized. I appreciated the comfortable beds and cleanliness. The staff were attentive and promptly addressed my needs. The location was convenient for local attractions. Overall, a pleasant experience.

My stay at Four Points was exceptional. The room was spacious and well-designed, facilitating a comfortable work environment. I appreciated the cleanliness and attention to detail with fresh towels and essential amenities, including a refrigerator and coffee station. The staff was professional and attentive, ensuring I had everything I needed for a productive visit. I particularly enjoyed the convenience of the location, which made accessing local businesses and dining straightforward.

Limited dining options on-site.

The spacious suites provided a comfortable setup with a fridge and microwave for convenience. The vibrant atrium, filled with plants and waterfalls, creates a refreshing ambiance that definitely enhances the mealtime experience.

Dealing with only one operational elevator was a hassle, especially during busy hours. The bathroom could use a bit more space. it felt cramped, particularly with the dated shower fixtures. I also noticed some odd odors lingering in the room, which detracted a bit from the overall comfort. Lastly, I was frustrated by the shuttle service's early cutoff time that left me scrambling when my arrival was close to the limit.